+61 419 504 857 info@foenixprotection.com

Our Team

Angelo Yannacaros
Managing Director

Angelo has a varied background consisting of over 30 years’ experience across a range of industries, including Security, Asset Protection, Close Personal Protection, and martial arts & hand-to-hand combat training.

Eleni Yannacaros
Operations Manager, Administration Manager

With a background spanning all aspects of the security industry, as well as retail and customer service, Eleni brings a real focus to quality improvement and customer service. Now an officially accredited security trainer.

Angelo

With over 25 years of experience in various facets of the security industry, Angelo’s wealth of knowledge comes from areas of the industry such as Risk & Threat Management and Security advisory, both in the field and from a management role, with a background in with a background in investigations, close personal protection and anti-terrorism.

Angelo has built Foenix Protection Services from the ground up into a successful international organisation, using his in depth knowledge of the security industry and security threats worldwide, combined with a focus on client interaction and evaluation of a client’s specific and unique requirements, incorporated with the latest security standards.

Angelo is an active member of the community, from running workshops and seminars as introductions to the elements of self preservation, self defence, and the ability to assess, avoid or escape potentially risky situations. He also owns and runs the KAPAP Academy Victoria self defence training centre.

His goal is to change the face of security and safety awareness, contributing to community well being, and raising the standards of service, quality and professionalism across the security industry as a whole.

Summary of held positions & memberships
  • Executive Board member of the Victorian Security Institute
  • Head instructor and Director of KAPAP Academy Victoria
  • Member of ASIS International
  • Member of Hellenic RSL
  • Member of the AHEPA
  • Member of The Committee of Wyndham
  • Security Advisor to the Greek Consulate of Melbourne
  • Founder & Managing Director of Foenix Protection Services
Summary of qualifications
  • Diploma of Security and Risk Management
  • Certificate IV in Close Personal Protection
  • Certificate IV Training and Assessment
  • Certificate IV in Investigative Services
  • Certificate in Terrorism and Counter-Terrorism
Eleni

Eleni has over 12 years of security industry experience, including roles in Operations, Event security coordination, and Management. She incorporates essential client satisfaction and conflict management skills from other areas including retail, customer service, client support, conflict resolution, and client retention.

 

Built on with certifications in Frontline Management and Customer Contact, and a security training accreditation, Eleni’s core focus is on performance improvement, quality control, and client satisfaction.

Beginning with developing new business systems, streamlining existing models, and enhancing the performance management of security personnel, Eleni’s goal is to change the face of the security industry, by meeting and exceeding expectations and quality standards.

Together with the rest of the senior management team she is responsible for ensuring regular effective contact with clients and personnel.

Summary of Certifications
  • Certificate IV in Frontline Managment
  • Certificate IV Customer Contact
  • Certificate IV Training and Assessment
  • Certificate II & III Security Operations
  • Loss Prevention

Security and Crowd Control

Security Officers

Close Personal Protection

Bodyguards